Privacy Policy

At Asma, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://www.asma.net.in (referred to as "the Site"). By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect two types of information from our website visitors:

A. Personally Identifiable Information (PII)
This includes information that can be used to identify you personally, such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (credit/debit card details, PayPal account, etc.)
  • Order history

B. Non-Personal Identifying Information
This includes information that cannot be used to identify you personally, such as:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Referring websites
  • Pages you visit on the Site
  • Time and date of your visit

2. How We Collect Information

We collect information from you in the following ways:

  • When you make a purchase: During the checkout process, we collect your personal details such as your name, email address, phone number, and payment information.
  • When you create an account: If you choose to register an account on the Site, we collect your username, password, and contact information.
  • When you subscribe to our newsletter: If you subscribe to our newsletter or email marketing, we collect your email address.
  • When you contact us: If you reach out to us via email, phone, or live chat, we collect your name, email address, and any other information you provide.
  • Through cookies: We use cookies and similar technologies to track user activity and enhance your browsing experience. You can read more about this in the "Cookies" section below.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • To process your orders: We use your personal information to fulfill and process your orders, including billing, shipping, and customer service.
  • To improve our services: We may use your information to analyze trends and improve the functionality of the Site.
  • To send promotional emails: If you opt-in to our newsletter or marketing emails, we may send you promotions, product updates, and news about our products and services. You can opt-out of these communications at any time by clicking the "unsubscribe" link in the emails.
  • To provide customer support: We use your contact information to respond to any queries or requests you may have.
  • To personalize your experience: We may use your preferences and purchase history to tailor the content and offers you see on our website.

4. How We Protect Your Information

We are committed to safeguarding your personal information. We use industry-standard security measures to protect your data, including:

  • Encryption: We use secure socket layer (SSL) encryption to protect sensitive data, such as payment information, during transmission.
  • Data Storage: Your personal information is stored securely, and access is restricted to authorized personnel only.
  • Payment Security: Our payment processing partners are responsible for handling your payment details securely. We do not store sensitive payment information (credit card numbers, etc.) on our servers.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party companies that provide services on our behalf, such as payment processors, shipping companies, and email marketing platforms. These third parties are only allowed to use your information to perform the services we have hired them to do.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process (such as a subpoena, court order, or government request).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons) to collect information about your browsing activities. Cookies are small files stored on your device that help us provide a better user experience. Cookies enable us to:

  • Remember your preferences and settings.
  • Track the pages you visit to understand user behavior.
  • Personalize content and advertisements based on your interests.

You can manage your cookie preferences through your browser settings. If you choose to disable cookies, some parts of the Site may not function properly.

7. Third-Party Websites

Our Site may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights and Choices

You have certain rights regarding the personal information we collect:

  • Access: You can request to access the personal information we have stored about you.
  • Correction: If any of your personal information is incorrect or outdated, you can update it by contacting us.
  • Deletion: You can request the deletion of your personal information, subject to certain exceptions (such as legal obligations).
  • Opt-Out: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in any of our emails. You can also manage your communication preferences through your account settings.

To exercise these rights, please contact us at customercare@asma.net.in.

9. Data Retention

We will retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law. If you wish to delete your account or personal data, please contact us, and we will take steps to remove it from our systems.

10. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child, please contact us.

11. International Transfers

Asma is located in India, and the information we collect is processed and stored within India. By using the Site and providing us with your information, you consent to the transfer, storage, and processing of your data in India, which may not have the same data protection laws as your country of residence.

12. Updates to This Privacy Policy

We may update our Privacy Policy from time to time. When we do, we will post the revised policy on this page, and the changes will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: